Privacy policy

Last Updated: 03/12/2026

PTTC Concrete LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you submit your information through our website, contact forms, or other communication channels.

Information We Collect

We may collect the following information when you submit a form, request services, or communicate with us:

• Name

• Phone number

• Email address

• Project or service details

• Any information you voluntarily submit through our website or forms

How We Use Your Information

We use your information solely for purposes related to providing our services, including:

• Scheduling and managing project consultations

• Sending appointment confirmations and reminders

• Communicating about your project request or service inquiry

• Providing customer support

• Improving our services and customer experience

SMS Messaging and Consent

If you opt in to receive SMS messages from PTTC Concrete LLC, we may send service-related messages such as consultation confirmations, reminders, scheduling updates, and other communications related to your request.

• Message frequency may vary depending on your interactions with our business.

• Message and data rates may apply depending on your mobile carrier.

• You may opt out at any time by replying STOP to any message.

• For help, reply HELP or contact us using the information listed below.

Your consent to receive SMS messages is not a condition of purchasing or receiving services.

Mobile Information Sharing Statement

We do not sell, rent, lease, or share your mobile phone number or any personal information collected through SMS opt-in with third parties for marketing or promotional purposes.

Mobile information collected through our SMS program will only be used for:

• Sending consultation confirmations and reminders

• Service-related communications you have requested

• Customer support communications

Information may be shared only with service providers who assist us in delivering these communications (such as our SMS platform provider) and only for the purpose of delivering the messages you have requested.

These service providers are contractually prohibited from using your information for any other purpose.

Cookie and Tracking Practices

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.

Types of cookies we may use include:

• Essential cookies required for basic website functionality

• Functional cookies that remember your preferences to provide a more personalized experience

• Analytics cookies used to understand how visitors interact with our website

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality, including the ability to submit forms or request consultations.

Data Security and Handling

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.

Our practices include:

• Using secure connections (SSL/HTTPS) for data transmitted through our website

• Limiting access to personal information to authorized personnel

• Using third-party service providers who maintain industry-standard security practices

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

If we become aware of a security breach that may have compromised your personal information, we will notify affected individuals in accordance with applicable law.

User Rights

You may have the following rights regarding your personal information:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to legal requirements

• Opt out of SMS messages by replying STOP

• Request SMS assistance by replying HELP

To exercise any of these rights, contact us using the information below.

Children’s Policy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a person under 18, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.